Super Dispatch is seeking a talented Senior Data Scientist to support the Product, Engineering, and Marketplace Operations teams by building reliable prediction solutions that can help Super Dispatch customers move cars faster. In this role, you will analyze and understand customer data, collaborate with other teams and departments, and improve existing recommendation and prediction engines.

Why Super Dispatch

At Super Dispatch, we're not just changing the game - we're creating a whole new playing field in the auto transport industry. Super Dispatch is the next generation platform that is not only redefining efficiency but is also setting new standards for how vehicles are moved.

Our suite of tools, including the Carrier TMS, Shipper TMS, SuperPay, and the groundbreaking Super Loadboard, are designed with one goal in mind: making auto transport as easy as possible. Leverage the latest in industry trends, data, and user-friendly features, empowering carriers, shippers, and brokers to achieve operational excellence.

From minimizing paperwork to reducing wasted time and cutting costs, we tackle the challenges of the industry head-on, so you can focus on what you do best.

Welcome to Super Dispatch, where the future of auto transport is already a reality.

What You’ll Do

• ML/AI Development & Engineering:
  • Design and build new ML/DL/AI models, algorithms, and pipelines to meet business requirements
  • Support and improve existing ML algorithms and pipelines to deliver reliable and scalable solutions
  • Write production-quality Python code with comprehensive tests
  • Build and evolve transformative, real-time marketplace pricing engines based on machine learning that reflect dynamic market conditions
  • Improve existing recommendation and prediction engines by collaborating with key stakeholders (internal and external)
• Analysis & Insights:
  • Conduct use case analysis and automate analytical workflows
  • Formulate hypotheses and run analyses to verify them
  • Design and build dashboards in Metabase to enable data-driven decision making
• Collaboration & Cross-Functional Work:
  • Collaborate with Marketplace Operations and Data Teams to identify and resolve issues using data science and machine learning methodologies
  • Collaborate with other departments and teams to improve data collection, processing, error handling, and data normalization
  • Provide thought leadership on data science to Product and Engineering Teams with best practices
• Project Management & Problem Solving:
  • Estimate roadmap items and support delivery of company roadmap commitments
  • Troubleshoot and fix issues identified in production systems
• Business Acumen:
  • Develop a deep understanding of the overall business of Super Dispatch and the Auto Transport industry

Candidate Experience:

• 5+ years experience in developing and evolving complex high volume data models
• 3+ years experience with data management platforms including SQL (SSAS), Tableau and Jupyter Notebook and applied experience in data transformation and visualization (Pandas, Numpy, Matplotlib, Seaborn)
• Experience with strong Statistics and Mathematics knowledge
• Experience with Machine Learning techniques (Linear Models, Decision Trees, artificial neural networks) and their real-world advantages/disadvantages
• Knowledge of / experience with Python

Candidate Profile:

• You are motivated to work in a fast-growth startup environment and can quickly demonstrate an understanding of market dynamics in the logistics ecosystem
• You have skills in data analysis
• You have a proven track record of being able to plan, prioritize, estimate, and deliver projects and work efforts on time
• You are willing to learn new tools and technologies to be able to work effectively in a rapid growth environment with changing needs and requirements
• You have demonstrated examples of strategic thinking and analytical problem solving
• Excellent communication, interpersonal, and organizational skills - you are a great writer, speaker, and listener. You can communicate technical concepts to both technical and non-technical audiences.
• Team player - you have a collaborative mindset and the ability to build positive relationships with individuals across the organization
• Analytical mindset - you are able to structure and process data and draw insightful conclusions from it.
• Open and positive - you have the willingness to learn and are open to criticism and new ideas
• Proactive - you act without being told what to do and regularly bring new ideas and perspectives
• Highly motivated - you are a self-starter with a strong work ethic
• Flexibility - you adjust quickly to changing priorities and conditions, you respond positively to complexity and change
• Sense of urgency - you thrive in a fast-paced, get-it-done environment
• Bonus points for experience building and deploying services in Python

How you’ll grow with us:

Within 1 month, you’ll…

• Graduate from Super Dispatch’s company-wide new employee onboarding program. You’ll get caught up with who we are, how we work, and what we're building.
• Understand the full functionality of Super Dispatch products, as well as the greater auto transportation industry and competitive landscape.
• Learn and understand the current Pricing Engine
• Explore the Product data, gain industry and business knowledge
• Align with the team on the vision and plan of improving the engine
• Start improving the engine accuracy based on the plan

Within 3 months, you’ll…

• Know all our ML algorithms and features
• Have an end-to-end process for implementing improvements
• Contribute to the plan with your new knowledge

Within 6 months, you’ll…

• Make data analyses
• Support existing ML algorithms and pipelines with guidance
• Work on ML projects with guidance
• Help stakeholders with identifying the next steps that can be impactful for the engine
• Own the engine and its performance

Within 12 months, you’ll…

• Lead ML projects
• Run A/B tests
• Design and build ML algorithms and pipelines
• Proactively identify bottlenecks, problems, and areas for improvements and own the execution of these changes
• Provide your knowledge and experience to other departments and teams on building solutions that involve Data Science

What We Offer

• Great Culture - We strive for transparency, and you’ll work with like minded highly motivated people excited about solving complex problems
• Remote First Culture - We’re a 100% distributed team!
• Gym/Wellness Stipend - We provide a monthly stipend for gym memberships ($50/month)
• Generous Time Off Flex PTO policy so you can take the time you need, when you need it, as well as 6-12 weeks paid paternity leave
• Great gear – we’ll set you up for success with the right tech and help you outfit your home office, if needed.

Location Requirement:

We’re especially interested in candidates located in Eastern European or Central Asian regions.

Does this sound like you? We'd love to hear from you.