About Switch

At Switch, we don’t just design, build and operate data centers—we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.

We believe that innovation isn’t just about technology—it’s about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world’s most advanced digital infrastructure that powers the progress of humanity.

The Role: Hospitality Coordinator

The Hospitality Coordinator is responsible for coordinating and executing campus tours, meetings, executive visits, and hospitality-related events across all Switch campuses, managing engagements from initial request through onsite completion and follow-up. This role serves as a primary operational point of contact for assigned engagements and is accountable for accurate scheduling, guest readiness, catering and vendor coordination, cross-functional communication, documentation, and execution.

Working closely with the Director of Hospitality, C-level executives, executive assistants, investors, prospective and current clients, Security, Production, Audio/Visual (AV), Catering, Data Center Operations, Facilities, and other internal and external stakeholders, the Hospitality Coordinator ensures engagement requirements are addressed, timelines are maintained, operational and security procedures are followed, and visitors receive an exceptional hospitality experience. The ideal candidate is a highly organized, detail-oriented, and proactive professional who can independently manage multiple priorities with limited supervision while exercising sound judgment and discretion in a fast-paced, highly secure environment.

What You’ll Do

Meeting, Tour & Event Coordination

• Own the end-to-end coordination and onsite execution of assigned prospective client, current client, finance, executive, marketing, team member, and other approved data center tours, including physical and virtual engagements.
• Independently coordinate client-focused meetings, executive visits, and events of varying scope, managing project timelines, scheduling, room readiness, attendee logistics, presentations, AV requirements, catering, and other event needs.
• Manage attendee logistics, including invitations, confirmations, attendance tracking, required documentation, special requests, arrival instructions, and day-of guest readiness.
• Maintain accurate tour and meeting calendars across assigned campus locations, proactively identifying scheduling conflicts, overlapping requests, and resource constraints and resolving or escalating issues as appropriate.
• Coordinate meeting spaces, visitor itineraries, transportation, catering, and other hospitality requirements to ensure each engagement is organized and executed seamlessly.
• Respond to schedule changes, last-minute requests, and time-sensitive operational needs while maintaining service standards and communicating updates to relevant stakeholders.
• Anticipate guest needs and potential logistical challenges, troubleshoot issues onsite, and make sound service decisions within established department standards.
  
  

Executive & Cross-Functional Support

• Serve as a professional point of contact for executives, executive assistants, investors, clients, vendors, team members, and other key stakeholders, providing timely communication and ensuring commitments are completed accurately and on schedule.
• Provide hospitality and logistical support for VIP and executive-level visits, including executive briefing materials, customized room setups, special requests, and other assigned requirements.
• Lead cross-functional coordination for assigned tours, meetings, and events with Security, Production, Catering, AV, Data Center Operations, Facilities, and other internal partners to ensure all operational, technical, safety, and access requirements are addressed.
• Coordinate with internal teams to confirm schedules, attendee information, meeting requirements, room readiness, visitor access, and onsite support.
• Own catering coordination for assigned meetings and tours from initial request through reconciliation, including menu selection, dietary accommodations, ordering, delivery schedules, setup, vendor communication, invoice accuracy, and cost and receipt documentation.
• Coordinate transportation and other approved ancillary hospitality services, including vendor confirmations, schedules, arrival details, and day-of changes.
• Provide onsite coverage and operational support across Las Vegas hospitality locations based on business needs, including relief coverage for the Front Desk Coordinator at the Innevation building as needed.
• Deliver a polished, responsive, and professional hospitality experience to executives, clients, visitors, and internal stakeholders across all Switch campuses.
  
  

Security, Administrative & Operational Support

• Coordinate with Security to collect, track, and verify required visitor documentation, access agreements, approvals, and entry requirements before arrival.
• Maintain complete and accurate engagement records in Asana and other department systems, including task ownership, deadlines, project status, attendee information, vendor details, costs, receipts, and post-event follow-up.
• Manage administrative and logistical activities, including document preparation, presentation materials, travel and vehicle reservations, expense reporting, invoice review, and other coordination tasks as needed.
• Handle executive schedules, visitor information, client details, and sensitive business information with discretion and confidentiality.
• Identify potential scheduling conflicts, operational risks, and logistical issues; communicate them promptly to the Director of Hospitality and recommend solutions when appropriate.
• Monitor hospitality supplies, guest-facing materials, and personal protective equipment (PPE) requirements for assigned programs, maintain organized inventory records, and coordinate replenishment to ensure operational readiness.
• Develop, maintain, and follow checklists, schedules, task trackers, and documentation standards to improve coordination, consistency, and accountability.
• Identify recurring workflow gaps and recommend or implement process improvements that enhance efficiency, accuracy, and the overall guest experience.
• Manage multiple concurrent tours, meetings, and deadlines with limited day-to-day supervision while maintaining accuracy, responsiveness, and established service standards.
• Perform other hospitality and event-related responsibilities as assigned to support department and business priorities.
  
  

What We’re Looking For

You are a highly organized, detail-oriented, and proactive hospitality professional who takes ownership of assignments and thrives in a fast-paced, client-facing environment. You can independently coordinate multiple meetings, tours, executive visits, and events while balancing competing priorities, managing detailed logistics, and ensuring all requirements are completed accurately and on time.

You communicate confidently with executives, clients, vendors, and cross-functional teams, anticipate operational and guest needs, and respond effectively to changing schedules and time-sensitive issues. You are comfortable managing vendor relationships, coordinating catering and transportation, maintaining accurate project documentation, and using project management tools to track deliverables and deadlines.

You demonstrate sound judgment, discretion, and composure when handling confidential information and high-profile engagements. You take initiative, solve problems with limited supervision, and consistently deliver a polished, professional hospitality experience. You understand the importance of operational readiness, security compliance, attention to detail, and continuous improvement in a highly secure, operationally complex environment.

What You’ll Bring

Required Qualifications

• Demonstrated experience coordinating multiple concurrent meetings, tours, executive visits, or events with competing priorities and deadlines.
• Strong organizational, project coordination, calendar management, and attention-to-detail skills, with the ability to manage engagements from planning through onsite execution and follow-up.
• Experience coordinating logistics involving scheduling, attendee communications, meeting spaces, catering, vendors, transportation, AV, or related hospitality services.
• Strong written and verbal communication skills, with the ability to interact professionally and confidently with executives, executive assistants, clients, visitors, vendors, and internal stakeholders.
• Ability to coordinate and follow through on requirements involving multiple departments, including Security, Production, Catering, AV, Data Center Operations, Facilities, and other operational teams.
• Demonstrated accountability, initiative, sound judgment, and problem-solving skills, with the ability to anticipate needs, identify risks, and resolve operational issues with limited supervision.
• Strong customer-service orientation and the ability to maintain a polished, professional presence in a highly visible, client-facing environment.
• Ability to manage vendor communications, review order and invoice details, and maintain accurate cost, receipt, and supporting documentation.
• Experience maintaining project records, task trackers, deadlines, and supporting documentation in Asana or a comparable project and task management platform.
• Sound judgment and discretion when handling confidential executive, client, visitor, and company-sensitive information.
• Advanced proficiency in Microsoft Office applications, particularly Outlook, Excel, PowerPoint, and Word, including the ability to prepare polished schedules, communications, trackers, and presentation materials.
• Ability to work onsite in Las Vegas and provide support across Switch campuses based on business needs, including occasional early, late, or high-priority event coverage.
• Ability to lift or push up to 30 pounds, with reasonable accommodations as applicable.
  
  

Preferred Qualifications

• Bachelor’s degree in Hospitality, Communications, Business Administration, Event Management, or a related field; equivalent relevant professional experience may be considered.
• 3–5 years of progressively responsible experience in hospitality, event management, executive services, project coordination, or a comparable client-facing operational role.
• Experience independently managing executive or VIP meetings, client visits, and complex events from initial planning through onsite execution and post-event follow-up.
• Experience coordinating catering, vendor relationships, transportation, AV requirements, and other event-related services.
• Experience supporting executive assistants, senior leaders, investors, prospective clients, current clients, or other high-profile stakeholders.
• Experience coordinating tours, meetings, or events across multiple offices, campuses, data centers, or secure facilities.
• Familiarity with visitor registration, corporate security procedures, access documentation, and facility entry requirements.
• Experience managing event budgets, vendor invoices, expense reporting, cost tracking, and receipt reconciliation.
• Experience working in a corporate, hospitality, technology, data center, or other operationally complex environment.
• Demonstrated ability to improve workflows, develop coordination standards, and implement processes that enhance operational efficiency and the visitor experience.
  
  

We recognize that qualified candidates may not meet every preferred qualification. If your experience aligns with the core responsibilities of the role, we encourage you to apply.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and perform activities requiring close and distance vision and the ability to adjust focus while working with computer and business equipment. The role may also require moving hospitality supplies, preparing meeting spaces, and supporting onsite event setups. The employee must be able to lift or push up to 30 pounds, with reasonable accommodations as applicable.

Why Switch?

• A Culture of Karma – We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
• Industry Leading Designs – Work with the most advanced data center technology on the planet and be a part of emerging technology development.
• Flexibility & Remote Opportunities – Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
• Career Stability & Growth – In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
• Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
  
  

Join Us & Make a Difference

This is more than a job—it’s a mission. If you’re ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.

Apply Now and Let’s Build the Future Together.

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Safe Hiring Notice

Legitimate Switch recruiting emails come from switch.com. Current opportunities are posted on https://switch.com/careers and the official Switch LinkedIn Company page https://www.linkedin.com/company/switch-data-centers/. Switch will never ask you to pay fees, purchase equipment, send money, cash a check, or transfer funds as part of recruiting. Personal information is collected only through approved Switch systems.

If you suspect recruiting fraud, stop communicating with the sender and review FTC guidance https://consumer.ftc.gov/articles/what-do-if-you-were-scammed.

Equal Employment Opportunity

Switch is an Equal Opportunity Employer. We provide employment opportunities without discrimination or harassment based on any characteristic protected by applicable federal, state, or local law.

Accommodations

Switch provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you need an accommodation, contact careers@switch.com.

Switch also considers qualified applicants with criminal histories in accordance with applicable law.

Recruitment Agencies

Switch does not accept unsolicited resumes or candidate submissions from agencies without a current written agreement. Switch is not responsible for fees related to unsolicited submissions.