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Product Designer - Human Machine Interaction

Symbl.ai

Symbl.ai

Product, Design
United States
Posted on Monday, December 11, 2023

Elevating the quality of human life through every conversation

Experience: 3 to 10 years

Remote United States


About the team

At Symbl.ai, our team is passionate about creating exceptional product experiences. We bring expertise in product thinking, user research, interaction design, visual design, wireframing, prototyping, user testing, and stakeholder collaboration. Our passion lies in understanding the needs of users and translating them into intuitive conversational-driven or workflow-driven interfaces.


About the Role

As a Product Designer for Human Machine Interaction at Symbl.ai, you'll be pivotal in creating innovative, user-centric solutions that bridge the gap between humans and AI systems. Your role includes understanding user needs, crafting intuitive interfaces, and driving data-driven design decisions through wireframing, prototyping, and user testing. With a strong commitment to improvement, collaboration, and staying current with design trends, your holistic approach combines design expertise and product management to deliver impactful solutions on time and within budget, all while maintaining high-quality standards and user satisfaction.

Highlights for Product Designer for Human Machine Interaction at Symbl.ai:

As a Product Designer for Human Machine Interaction at Symbl.ai, you'll lead in redefining the way humans interact with AI. Your role involves designing intuitive interfaces and experiences, and you'll have the creative freedom to innovate in a collaborative environment. Join us in shaping the future of Human Machine Interaction.


In this role, you’ll:

  • Formulate design strategies prioritizing user-centric solutions, facilitating smooth interactions between individuals and AI systems with a user-centric approach.
  • Craft user interfaces that optimize usability and accessibility across diverse user profiles with a focus on intuitive UI design.
  • Employ wireframes and prototypes for rigorous testing and validation of design concepts, integrating user feedback for continuous improvement, emphasizing prototyping and iteration.
  • Leverage user research techniques and testing methodologies to collect invaluable insights, refining designs based on user behavior and feedback while maintaining a user-centered research focus.
  • Establish and uphold a consistent design system to guarantee a unified and harmonious user experience across various products, emphasizing design system maintenance.
  • Demonstrate proficiency in relevant technical skills, including UI/UX design tools (e.g., Sketch, Figma), coding languages, and familiarity with AI technologies, delivering technically sound and innovative solutions with a tech-savvy approach.
    Please Note: Although we have concentration centers in Seattle, WA and Pune, IN - there are no restrictions on where you can be located for this role - we are fully remote.


In order to excel in this role, you should:

  • User-Centric Focus: Prioritize understanding user needs and translate them into exceptional conversational-driven or workflow-driven interfaces.
  • Wireframing Proficiency: Create visual blueprints that serve as a foundation for seamless user experiences.
  • Prototyping Expertise: Bring concepts to life through interactive prototypes, enabling effective iteration and design refinement.
  • User Testing Skill: Conduct user testing sessions to collect valuable insights, informing data-driven design decisions.
  • Iterative Mindset: Demonstrate a commitment to continuous improvement by analyzing user data, seeking feedback, and adapting designs to meet evolving user expectations.
  • Stakeholder Collaboration: Collaborate effectively with cross-functional teams, including developers and stakeholders, ensuring the successful implementation of designs.
  • Trend Awareness: Stay updated with the latest design trends and emerging technologies to deliver cutting-edge solutions and remain at the forefront of the industry.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.

Benefits and Perks (US)

  • 100% covered health coverage for you, and 90% for your love ones
  • 100% covered Life & AD&D, and short-term disability coverage for you
  • 401(k) with 3% matching
  • Continued education and professional development.
  • Additional Paid Public holidays
  • Unlimited PTO and Flexible schedule


About Symbl.ai

We are a venture-funded AI startup building Symbl since 2018 and the journey of building safe, secure and business-ready AI to solve problems in communication experiences informs a lot of the decisions we make to be thoughtful about how we build our technology. Symbl is developer-first platform bringing understanding and generative AI to every business that can comprehends human conversations and give machines the ability to understand communications better than humans. We believe this will transform how businesses think about their knowledge and will accelerate the various use cases where unlocking unstructured data for businesses generates ROI at scale.

We obsess about a great developer experience for all our products, the business-readiness of the AI we built and pride our selves in bringing state-of-the-art Language Models (LLMs) for multi-modal multi-party conversations. As an organization, we firmly believe in equal opportunity and do not engage in any form of discrimination based on race, religion, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status. We are committed to maintaining a diverse and inclusive work environment where every individual is respected and valued for their unique contributions.