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Relationship Development Specialist



Customer Service
Posted on Thursday, May 16, 2024

Location: Remote in the Caribbean, Latin America & Brazil (Mexico, Colombia, Guatemala, Trinidad & Tobago, Argentina, etc)

About Testlio

Testlio is a global software testing company. Its unique approach combines humans and machines to help digital innovators assure quality products at scale. On 600K+ real devices. In 100+ languages. With 400+ payment methods. The company is 100% remote, with people in 150+ countries. It is female-founded; 46% of full-time people are women. Clients include Amazon, athenahealth, Match Group, Microsoft, the NBA, Netflix, PayPal, SAP, Uber, Wayfair, and many more. To learn more, visit www.testlio.com.

The Role

We are seeking a Relationship Development Specialist with a balanced blend of project management, research, and communication skills. This position is at the crossroads of marketing, sales, and executive work at Testlio. It is critical to expanding our industry relationships and enhancing our in-person client and prospect activities.

As Testlio’s Relationship Development Specialist, you must be a skilled researcher, a natural planner, an effective communicator, and an advocate for relationship building. You must be detail-oriented, process-driven, and highly organized. You should also be an excellent collaborator and possess the ability to work well with executives, partners, influencers, sales, prospects, and clients.

If you’re looking for a meaningful role that offers work-from-home flexibility, collaboration with a genuinely welcoming team, and the chance to represent a technology-enabled service that makes significant impacts for world-class clients, then this is the ideal position for you.

Why You Will Love Working at Testlio?

  • Growing, profitable, and cash-strong business with an exceptional client portfolio.
  • Fast-paced company with no bureaucracy, empowering people to make decisions and own initiatives.
  • Global team with full-time colleagues from 40+ countries and ongoing programs to help us build and deepen connections.
  • Great culture where everyone lives and breathes our six values.
  • 100% remote and distributed model, giving you room to work from anywhere within your region.
  • Generous time off benefits and personal wellness days.
  • Stock options on top of your base salary – we are all owners at Testlio!

What Would Your Day Look Like?

  • Build and manage internal systems to track relationship development work with targeted prospects (e.g. CTOs and CPOs), mostly in the AMER and EMEA regions
  • Research invitees and facilitate individual meetings during senior leadership travels (e.g. Testlio CEO trips to London)
  • Drive private event attendance with clients and prospects from leading technology organizations (e.g. an executive dinner in Lisbon hosted by the Testlio Founder)
  • Support other relationship development initiatives and pre-sales activities.

What you need to succeed

  • 5+ years of previous sales, marketing or project management experience.
  • Proven experience working in Salesforce and HubSpot.
  • Exceptional personal, English communication and connection skills, equipping you to forge and foster genuine relationships both internally and externally at Testlio
  • Excellent project management skills and high attention to detail.
  • High motivation to invest time and effort in market, company, and individual research and coordination.
  • Willingness to roll up your sleeves and get the work done in a fast-paced environment.
  • A learning and growth mindset with a deep enjoyment of collaboration and adaptation
  • An entrepreneurial spirit and eagerness to jump in and manage concurrent projects.
  • Significant prior in-office experience with a current strong desire for, and preference towards, 100% remote work

What is the candidate consideration process?

We seek to hire individuals who will be excited about their role and have the potential to grow with Testlio. Since we are 100% distributed, it’s important for us to provide you the opportunity to meet with multiple stakeholders throughout the organization. This gives you insight into the role and a chance to interact with future peers. Our interview process can take about 2 to 4 weeks to complete as we want to ensure a great fit for everyone.

  • Application review
  • Screening interview
  • Multi-part assessment
  • Hiring manager interview
  • Reference check
  • ~3 team and stakeholder interviews
  • Hiring manager additional conversations
  • Offer and background check

Diversity and Inclusion

Testlio is an equal-opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.