Interested in closing sales and providing customer service for a fast-paced start-up redefining how Africans teach and learn? At TopSet, we foster cultural identity and engagement among the African diaspora through language learning and drive academic improvement for TopSet kids with our online tutors and learning app.

Core Responsibilities:

Successfully closing sales leads, converting lesson requests to paid bookings

Responding to parent/student requests and liaising with tutors

Managing lesson scheduling and tutor onboarding

Supporting sales efforts, including school visits and coordinating schedules

Designing surveys and conducting customer interviews.

Due to the nature of our business, successful applicants will be expected to work Monday - Friday and Sunday

Experience:

Sales experience or Customer experience (Required)

Exposure to international customers (Required)

Experience and working knowledge of CRM systems, e.g. Zoho / HubSpot (Preferred)

Prior Work in the Education Industry or a Start-Up (Preferred)

Other Requirements:

Exceptional interpersonal skills and a passion for customer service

Strong attention to detail

Experience with international customers

Undergraduate degree

Ability to take the initiative and work independently

Excellent time management skills

Proficiency In Microsoft Office and Google suites

Strong prioritisation and organisation skills and a sharp ability to multitask

Applicants must have a functioning laptop

Fluency in Igbo, Yoruba or Twi is an added advantage.

Salary:

N350,000+

Location:

Remote work, based in Lagos

If you are proactive, driven, and bubbly and have excellent attention to detail, we would love to hear from you!