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Developer Experience Engineer

Twelve Labs

Twelve Labs

Software Engineering
San Francisco, CA, USA
Posted on Friday, May 17, 2024
Who we are
At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media.
With a remarkable $77 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation.
We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI.
About the role
As a Developer Experience Engineer at Twelve Labs, you will have the unique opportunity and responsibility to shape the developer experience for our cutting-edge video AI platform. You will focus deeply on creating a best-in-class developer experience so that developers rely on Twelve Labs APIs and services for building applications for their customers and end-users.

In this role, you will

  • Engage with the developer community, answering questions, sharing insights, and gathering feedback to continuously improve our platform and developer experience.
  • Build compelling sample applications using the Twelve Labs API to showcase diverse use cases of our technology.
  • Develop seamless integrations between our AI platform and other developer tools in the AI infrastructure stack, such as orchestration tools, vector databases, inference engines, and open-source frameworks.
  • Work on strategic projects, such as a Video Agent, to demonstrate the novel capabilities of our models and push the boundaries of what's possible with video AI.
  • Contribute to the creation and maintenance of comprehensive developer documentation, including API reference guides, tutorials, and code samples.

You may be a good fit if you have

  • Proven experience in software development, with a strong understanding of cloud-native architectures, APIs, and developer tools.
  • Proficiency in programming languages such as Python, JavaScript, or Go.
  • Familiarity with AI/ML frameworks and technologies, such as TensorFlow, PyTorch, or Hugging Face.
  • Excellent communication and documentation skills, with the ability to translate complex technical concepts into clear and concise explanations.
  • Passion for exploring and showcasing cutting-edge technologies in the AI/ML domain.
  • Awareness and/or proficiency with agent frameworks, such as LangChain Agent, is a bonus.
  • Experience with ffmpeg (a multimedia framework to encode and decode video file formats) is a plus.
  • Experience in building mini apps that leverage AI in a novel way.
  • Experience in open-source contribution, especially in AI/ML frameworks.
Even if there are a few checkboxes that aren’t ticked through your prior experience, we still encourage you to apply! If you are a 0-to-1 achiever, a ferocious learner, and a kind and fun team player who motivates others, you will find a home at Twelve Labs.
We welcome applicants from all walks of life and are committed to equal-opportunity employment. We cherish and celebrate diversity not just because it is the right thing to do, but because it makes our company much stronger.
Benefits and Perks
🤝 An open and inclusive culture and work environment.
🧑‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology.
🦷 Full health, dental, and vision benefits
✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years.
🏙 Remote-flexible, offices in San Francisco and Seoul and coworking stipend
🛂 VISA support (such as H1B and OPT transfer for US employees)