We build a SaaS platform that helps manufacturing and engineering companies reduce the wasted time and errors in their communication processes. For example, a communication process might be a costing engineer responding to a sales enquiry for a custom-built product (e.g. industrial power generators). A single enquiry can lead to a cascading series of conversations between various teams and departments, such as product design, production, costing, and quality assurance. When this happens, ownership, traceability and feedback loops are compromised. Our target users report spending up to 70% of their time following up on such enquiries within their companies on behalf of their customers because existing tools like email, Slack, and Asana just cannot keep up. The Unifize platform helps these manufacturing teams to create free-flowing and / or structured conversations that can enable communication processes without losing ownership, traceability and feedback. The result - sales enquiries that can be resolved in a fraction of the time (~30%).
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