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Director, Communications

Veho

Veho

Marketing & Communications
Austin, TX, USA · New York, NY, USA
Posted on Friday, May 3, 2024

About Veho

Veho is the post-purchase experience company that unlocks the potential of everyday consumers and brands to fully participate in e-commerce. Building an entirely new end-to-end logistics infrastructure, powered by the latest technology and designed for the modern era of shopping, Veho is reinventing shipping, and all parts of the post-purchase experience as we know it. By removing the pain from delivery and returns, Veho is creating powerful opportunities for brands to engage and build deep loyalty with their customers like never before.

About the role:

As a Director of Communications, you will manage the image and public perception of our brand, which incorporates developing communication strategies and working cross-functionally to bring the Veho story to life. This person will play a critical role in enhancing our brand and continuing to showcase Veho’s successes. The Director of Communications will play a part in understanding and highlighting industry trends and competitor activity to further elevate Veho.

Responsibilities:

  • Develop and execute comprehensive communication strategies to enhance brand awareness with press, industry, and prospects

  • Personally craft and deliver high-quality messaging across various channels, including press releases, website content, social media, and marketing materials

  • Serve as the primary point of contact for media relations, leveraging existing relationships and cultivating new ones to secure favorable coverage

  • Work closely with internal teams to identify key narratives and develop creative storytelling angles that highlight the company's strengths and achievements

  • Stay abreast of industry trends and competitor activities, providing insights and recommendations to senior leadership

  • Lead crisis communication efforts, developing protocols and strategies to effectively manage any potential issues or reputational challenges

  • Collaborate with and manage public relations agency

Qualifications:

  • Bachelor's degree in Marketing, Business, Communications, Public Relations, Journalism, or a related field

  • 7-10 years of experience in communications roles, with a strong track record of personally delivering impactful work

  • Experience in enterprise technology is required

  • Experience in the logistics and supply chain industry

  • Demonstrated execution orientation with an ability to move fast, taking an outcome-driven approach

  • Proven experience to drive impact in a startup environment

  • Exceptional writing skills with a keen eye for detail and the ability to craft compelling narratives.

  • Deep understanding of media dynamics and relevant relationships within the logistics/supply chain industry

  • Ability to quickly learn and adapt to new topics and industries

  • Strong creativity and strategic thinking skills, with the ability to connect the dots and craft compelling stories

  • Previous agency experience and/or reporting experience is a bonus

While Veho is a remote-first company, we’d prefer candidates for this role to reside in Austin or New York.

Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.

Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.

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