Director of Product, Supply Chain Tech
Veho
Product, Operations
Denver, CO, USA · Atlanta, GA, USA · Philadelphia, PA, USA
Posted on Feb 7, 2025
Head of Product, Supply Chain Tech
Location: Remote. Candidates must reside in Philadelphia, Atlanta, Dallas, Chicago, Denver, Orlando, or Austin.
Relocation: Not available
H1B sponsorship: Not available
About Veho
Veho is on a mission to revolutionize the post-purchase experience. We’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. By removing the pain points in delivery and returns, Veho creates deeper loyalty and trust between brands and their customers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
We’re proud of our diverse and inclusive culture, our best-in-class benefits, and the chance for every team member to share in our success through equity. Whether you work at one of our facilities or remotely, at Veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way.
About the Role
As a Director, and Head of Product for Supply Chain Tech, you will own the vision, strategy, and roadmap for Veho’s core Supply Chain products—spanning Facilities & Under-the-Roof Tech, Network & Ship Tech, and Transportation Tech. You will lead a team responsible for the technology and systems that power Veho’s ground operations and logistics network.
Supply Chain Tech’s 2025 goals include:
- Network Orchestration – This central system plans, routes, and monitors every package’s journey, from induction to final delivery. It integrates real-time data, forecasts, and cost constraints to optimize package movement from one leg to the next, recommends line-haul scheduling, set service dates, handle exceptions, and ensure on-time delivery at minimal expense. This Shipment Planning Execution Coordination (SPEC) orchestration provides complete visibility across all nodes in the network, managing both current operations and future capacity needs.
- Facility Command Center (Warehouse Management System) – Provide an integrated, real-time view of workforce, inventory, and operations for in-facility supervisors.
- Exception Management & Directed Workflows – Streamline workflows for all process paths including exception handling to reduce defects, strengthen chain-of-custody tracking with automated decision-making, and intuitive user experience for ground operations associates.
You will collaborate closely with Operations, Industrial Engineering, Software Engineering, Data Science, Operations Research, and other Product leaders to architect scalable, next-generation supply chain solutions. Additionally, you’ll act as a key partner to Veho’s senior leadership, ensuring our technology roadmap aligns with company-wide objectives.
What a Great Candidate Looks Like
- 8+ years of experience in Product Management with deep Supply Chain domain expertise, particularly Middle Mile Tech, Network/Ship Tech, and Transportation.
- Proven success writing 3-Year Plans, Vision Documents, and Operating Plans to define big, bold goals and long-range strategies.
- Top-to-bottom thinker who can operate at a strategic level yet dive into the lowest level of detail when needed, ensuring issues are addressed at the source.
- Track record creating product roadmaps for green space supply chain tech opportunities, bringing operations and tech leadership along to execute your vision.
- Comfortable collaborating and influencing Operations, Engineering, and C-suite stakeholders to achieve organizational goals.
- Demonstrated ability to balance user needs, technical constraints, and business goals in a fast paced, high-growth environment.
- Stellar communication and people leadership skills; experience managing and mentoring product managers or similar teams.
- Passion for thinking big, taking ownership, driving impact, and delivering ambitious outcomes.
- Comfortable in a facilities setting, with the ability to navigate operational environments and collaborate effectively with warehouse and ground operations teams.
What You’ll Do
- Set the Strategic Vision: Own the product vision and roadmap for Veho’s Supply Chain Tech, spanning ground operations, network orchestration, and transportation.
- Drive Product Excellence: Translate business objectives into clear product requirements that maximize customer satisfaction, operational efficiency, and cost savings.
- Collaborate & Influence: Partner with Operations, Engineering, Data Science, and Operations Research to design, build, and launch mission-critical systems and workflows.
- Lead High-Performing Teams: Hire, mentor, and develop product managers to achieve exceptional results in an inclusive, dynamic environment.
- Stay Lean & Hands-On: Veho is an agile company, so you’ll occasionally write business and product requirement documents yourself to meet tight timelines and rapidly evolving needs.
- Own Business Area Metrics: Track and report on weekly, monthly, and quarterly performance, leading regular business reviews to ensure alignment with strategic and operational goals.
- Communicate at All Levels: Present strategic updates and performance metrics to Veho’s senior leadership and broader organization, shaping the long-term vision.
- Deliver Tangible Impact: Maintain ownership of performance metrics such as UPH, defects, OTD rates, cost optimization, operational efficiency, and under the roof workforce productivity.
- Engage on the Ground: Reside in one of Veho’s core markets (where a Veho facility is located) and spend time on-site at least weekly to gain first-hand insights and foster strong relationships with local operations teams.
What You Bring
- Supply Chain Mastery: Comprehensive understanding of logistics and warehouse operations, with practical experience specifically with delivering Middle Mile software solutions.
- Technical Savvy: Comfortable working at the intersection of data science, operations research, and software engineering.
- Vision & Strategy: Ability to define and communicate a bold product direction through robust planning, from 3-year strategic roadmaps to detailed execution plans.
- Team Leadership: Proven ability to grow, manage, and inspire product teams, promoting a culture of collaboration, accountability, and high performance.
- Operational Mindset: Skilled in bridging the gap between product vision and hands-on operational execution, consistently delivering measurable results.
- Exceptional Communication: Adept at translating complex ideas into concise, compelling narratives for cross-functional stakeholders and executive audiences.
Compensation
- Base Salary: $200,000 – $250,000, dependent on experience, skills, and education.
- Equity: Generous ownership package aligned with Veho’s commitment to shared success.
- Benefits: Comprehensive medical, dental, and vision coverage; 401(k); unlimited PTO; and a casual, diverse, and inclusive work environment.
Veho is a growth company that looks for team members to grow with it. We offer a generous ownership package, a fast-paced, agile environment, and an electric atmosphere for professional development. No matter the location or the role, every Veho employee shares one galvanizing mission: to revolutionize the world of package delivery by creating exceptional experiences for customers and drivers.
We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to building an inclusive culture that provides everyone the opportunity to do the work of their lifetime. Please note that Veho is currently unable to provide sponsorship.
Veho is dedicated to nurturing, cultivating, and preserving an inclusive work environment. Empathy and respect for each other are core to our values and guide how we operate every day. We welcome employees, drivers, and applicants from all backgrounds.
