Lead or Senior Product Manager, Driver
Veho
Product
Remote
Posted on Jul 18, 2025
Lead or Senior Product Manager, Driver
Remote
Product
Hybrid
Full-time
About Veho
Veho is on a mission to revolutionize the post-purchase experience. We’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. By removing the pain points in delivery and returns, Veho creates deeper loyalty and trust between brands and their customers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
We’re proud of our diverse and inclusive culture, our best-in-class benefits, and the chance for every team member to share in our success through equity. Whether you work at one of our facilities or remotely, at Veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way.
About The Role:
As Lead or Senior Product Manager – Driver, you will own the roadmap and execution for the technology that powers driver success. Your charter spans the entire driver lifecycle (excluding route claiming), with a focus on maximizing delivery success, satisfaction, and efficiency at scale.
You’ll define, build, and iterate on features across our Driver App (iOS and Android) and backend systems—from onboarding and warehouse workflows to on-the-road tools. You’ll partner closely with cross-functional teams including Geo (e.g., location intelligence, telematics), Driver Support, Marketplace, Ground Operations, and Client Success.
Your responsibilities will include:
What you’ll Own and Drive:
- Define & Execute the Roadmap: Lead the strategy for optimizing delivery quality, cost, and driver experience.
- Design Impactful Solutions: Architect features that improve delivery outcomes, reduce exceptions, and enhance visibility.
- End-to-End Ownership: Drive the full product lifecycle—from discovery to launch to iteration.
- Data-Driven Decision Making: Establish and track KPIs like cost per package and on-time delivery.
- Champion Experimentation: Run A/B tests and leverage predictive models to optimize performance.
- Partner Broadly: Collaborate cross-functionally—from drivers to ops to growth—to align on needs and drive results.
- Stay Connected to Operations: Regularly visit Veho facilities to engage with drivers and gain firsthand insights.
- Elevate Team Thinking: Bring sharp strategic thinking, clear recommendations, and fresh perspectives to every discussion.
- Potential Team Leadership: If hired at the Lead PM level, you may take on direct mentorship or management responsibilities, including potentially overseeing a Senior PM. (e.g., location intelligence, telematics, and address quality).
What a Great Candidate Looks Like:
- Data-Driven: You obsess over delivering on key metrics, using real-time data, forecasts, and experimentation to inform decisions.
- Customer Obsessed: You partner with Design to solve meaningful pain points for both delivery recipients and our driver community.
- Strategic: You balance big-picture thinking with precision in execution.
- Collaborative Influencer: You lead through influence, driving alignment across diverse stakeholders.
- Organized and Communicative: You translate complexity into clear narratives for both executive and operational audiences.
- Intellectually Rigorous: You bring structured problem-solving skills and analytical depth—often developed through top-tier academic programs or equivalent high-caliber experience
Nice to Have (but Not Required):
- Experience with driver-focused tech (e.g., Uber, DoorDash)
- Familiarity with geo systems, routing, and address optimization
- Background in marketplaces and service exchanges
- Hands-on experience with A/B testing and experimentation platforms
- Exposure to AI, ML, LLMs, or foundation models
Compensation & Benefits
- Base Salary: Competitive and commensurate with experience
- Equity: Generous ownership package aligned with Veho’s commitment to shared success
- Benefits: Comprehensive medical, dental, and vision coverage; 401(k); inclusive work environment
- PTO: Flexible paid time off policy
Location: Remote-first, but candidates must reside in a Veho facility market (e.g., NYC, Austin) and regularly engage on-site
Relocation: Not available
Visa Sponsorship: H1B sponsorship not available
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.
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Req ID: R319
