Lead, Ground Operations
Veho
Operations
Cincinnati, OH, USA
USD 22-22 / hour + Equity
Posted on Aug 22, 2025
Lead, Ground Operations
Cincinnati, OH
Ground Ops
In office
Full-time
About Veho
Veho is on a mission to revolutionize the post-purchase experience. We’re building a new, end-to-end logistics infrastructure—from middle mile to last mile—powered by tech that puts customers first. By removing the pain points in delivery and returns, Veho creates deeper loyalty and trust between brands and their customers. Our rapidly growing client list includes leading consumer brands like Hello Fresh, Zara, Macy’s, Sephora, and more.
We’re proud of our championship culture, best-in-class benefits and the chance for every team member to share in our success through equity. Whether you work at one of our facilities or remotely, at Veho you’ll join a mission-driven team that’s transforming logistics—and having a lot of fun along the way.
Compensation:
$22 per hour
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.
Anticipated Schedule: Flexible days overnights - 1130pm - 8am including weekends
About The Role:
As a Ground Operations Lead at Veho, you will play a pivotal role in ensuring the smooth operation of our logistics activities. You will be at the forefront of daily interactions with cross-functional teams, orchestrating efforts to maintain safety standards while achieving operational excellence. Your leadership will be crucial in guiding a shared shift to guarantee successful launches and sorts, in collaboration with both the Veho team and our valued driver partners.
Key Responsibilities:
- Thrive in a fast-paced environment that demands quick thinking and physical agility, embracing the challenge of physically tasking work with enthusiasm and resilience.
- Quickly navigate technology platforms to manage operational changes, re-routes, and other logistical challenges with ease and efficiency.
- Assess operational needs swiftly and work cross-functionally to orchestrate seamless operations, prioritizing safety, and driving success.
- Operate a forklift and potentially a box truck with skill and precision, ensuring the safe and efficient movement of goods and materials as needed.
- Execute with a focus on customer service, providing high levels of support and assistance to our crowd-sourced driver partners and internal teams.
- Works well in a fast-paced environment that is, at times, physically tasking
- Demonstrate strong communication skills to effectively lead a shift.
- Stand for extended periods, move boxes up and down, bend, and frequently lift objects weighing up to 50 lbs, ensuring physical readiness for the demands of the role.
Qualifications:
- At least 1 year of previous experience in logistics, operations management, or a related field is preferred.
- Owns a modern smartphone and can navigate apps on a smartphone daily.
- Forklift certification and/or experience operating box trucks is preferred.
- Proficiency in technology platforms and tools relevant to logistics operations.
- Strong problem-solving skills and the ability to thrive in a fast-paced, physically demanding environment.
- Commitment to delivering exceptional experiences to team members and driver partners.
- Willingness to complete a comprehensive background check
- Willingness to work flexible hours, including nights, holidays, and weekends, as required by operational needs.
Veho is a growth company that looks for team members to grow with it. Veho offers a generous ownership package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Veho employee shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in people. We are committed to creating a diverse team and an environment that provides everyone with the opportunity to do the work of their lifetime. Veho is unable to provide sponsorship at this time.
Veho is committed to nurturing, cultivating and preserving a diverse and inclusive work environment. Empathy and respect for each other is core to our values and a central part of working here every day. The diversity of our employees, drivers and applicants is welcomed and encouraged.
All California applicants please reference our California Applicant Privacy Notice located here.
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Req ID: R375
