Director, Product Engineer - AI Tooling & Builder Experience
Veho
Software Engineering, Product, Data Science
New York, NY, USA
Posted on Apr 17, 2026
Director, Product Engineer - AI Tooling & Builder Experience
New York, NY
Product
Hybrid
Full-time
ABOUT THE ROLE
We’re hiring a Senior Product Engineer to design and build the internal tooling and infrastructure that enables everyone at Veho—technical and non-technical alike—to create, deploy, and manage AI-powered apps and agents. Think of it as building the "builder experience": the walled garden, the guardrails, and the platform that lets an ops manager or a CX lead ship a working agent without writing code. This role reports directly to our Co-founder/President and sits at the center of Veho’s AI transformation.
RESPONSIBILITIES INCLUDE
- Builder Experience Platform – Design and ship the platform that lets non-engineers build and deploy governed AI agents and internal apps quickly and safely.
- Agent Infrastructure – Create the secure infrastructure layer that supports agentic workflows: context management, memory, tool access, quality controls, and test suites.
- Cross-System Integrations – Build connectors and integrations (NetSuite, Salesforce, internal systems) so that agents and apps can operate across the business.
- Quality & Governance – Implement monitoring, fallback logic, documentation, and guardrails so AI systems are reliable, trustworthy, and auditable.
- Adoption & Impact – Partner with leaders across Transportation, CX, Ops, and Marketing to identify high-leverage automation opportunities, then ship systems teams actually adopt.
WHAT YOU BRING
- 4+ years building and shipping production systems, automation, or internal developer/builder tools
- Deep experience with LLM-powered workflows, prompt engineering, and agent frameworks (Claude, OpenAI, open-source ecosystems)
- Ability to build with and for AI-assisted development tools (Claude Code, Cursor, Copilot, Veho Build, etc.)
- Strong product instincts—you connect technical work to measurable business outcomes
- Comfort operating in high-ambiguity environments without detailed specs; bias toward shipping and iterating
- Experience designing platforms or tools used by non-technical end users
EVEN BETTER IF YOU HAVE
- Background in logistics, transportation, or marketplace platforms
- Experience building secure agent infrastructure (sandboxing, access controls, context/memory management)
- Familiarity with open agent ecosystems (e.g., OpenClaw or similar frameworks)
- Track record at early-stage or high-growth startups navigating rapid organizational change
WHY THIS ROLE MATTERS
Veho’s leadership has committed to a future where every team runs agentic workflows and every employee can build their own tools. You won’t be experimenting on the side—you’ll be building the foundational product that makes that future real. There’s no playbook yet. You’ll help write it.
Compensation: $220,000 - $265,000
The pay range is subject to the discretion of the Company. Additionally, Veho offers a competitive equity package, comprehensive medical, dental, and vision coverage as well as other benefits such as 401k and generous PTO for full-time roles.
Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that’s built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.
Join us in building the future of ecommerce logistics and in doing the work of our lifetime!
(Veho is unable to provide sponsorship at this time.)
First name *
Last name *
Email *
LinkedIn URL
Phone number *
Location *
Resume *
Click to upload or drag and drop here
Do you have a family member/spouse that works or has worked at Veho?
Voluntary Self-Identification
To comply with government reporting requirements, we invite candidates to participate in the self-identification survey below. Your completion of this form is entirely optional, and your decision will neither influence the hiring process nor any subsequent stages. Any information you choose to share will be kept confidential and stored in a secure file. As outlined in our Equal Employment Opportunity policy, we uphold a commitment to non-discrimination based on any protected group status specified in applicable laws.
Gender
Race
Race and ethnicity descriptions
Voluntary Self-Identification of Veteran Status
VEVRAA requires Government contractors to take affirmative action to employ and advance in employment protected veterans. To help us measure the effectiveness of our outreach and recruitment efforts of veterans, we are asking you to tell us if you are a veteran covered by VEVRAA. If you believe that you belong to any of the following categories of protected veterans, please indicate by making the appropriate selection.
Veteran status descriptions
Disabled veteran
A veteran who served on active duty in the U.S. military and is entitled to disability compensation (or who but for the receipt of military retired pay would be entitled to disability compensation) under laws administered by the Secretary of Veterans Affairs, or was discharged or released from active duty because of a service-connected disabilityRecently separated veteran
A veteran separated during the three-year period beginning on the date of the veteran's discharge or release from active duty in the U.S military, ground, naval, or air serviceActive duty wartime or campaign badge veteran
A veteran who served on active duty in the U.S. military during a war, or in a campaign or expedition for which a campaign badge was authorized under the laws administered by the Department of DefenseArmed Forces service medal veteran
A veteran who, while serving on active duty in the U.S. military ground, naval, or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985 (61 Fed. Reg. 1209).Veteran status
By applying you agree to Gem's terms and privacy policy.
Save your info to apply to other roles faster & help employers reach you.
Req ID: R727
