Manager, Logistics Overnight
Veho
Operations
Philadelphia, PA, USA
USD 100k-115k / year + Equity
About Veho
- 5+ years of experience in transportation, logistics, or supply chain, with a strong emphasis on live operations and execution management, with 2+ years of experience in Leadership.
- Operations Leader: Proven ability to lead teams in fast-paced, high-pressure environments, managing real-time execution and escalations
- Execution-Focused: Experience overseeing active transportation networks (middle-mile, linehaul, or similar), with a strong understanding of load lifecycle and failure points
- Problem Solver: Demonstrated ability to triage issues quickly, prioritize effectively, and drive resolution under tight timelines
- Analytical Mindset: Ability to interpret operational data (OTP/OTA, delays, volume vs plan) and translate into actionable decisions in real time
- Anticipates Risk: Strong ability to “see around corners” — identifying risks before they materialize and proactively adjusting plans
- Team Builder: Experience managing and developing coordinators or operators responsible for day-to-day execution
- Familiarity with TMS platforms (e.g., Turvo) and real-time tracking tools preferred
- Own Night Shift Execution: Lead transportation operations during the overnight window, ensuring all loads execute on time and according to plan across a high-volume network
- Manage Real-Time Operations: Oversee active shipments, monitor performance, and ensure rapid response to any disruptions impacting service
- Lead a Team of Coordinators: Direct and support a team responsible for load tracking, exception management, and execution — providing guidance, prioritization, and escalation support
- Drive Escalation & Issue Resolution: Act as the primary escalation point for operational issues, including delays, missed pickups, capacity gaps, and network disruptions
- Make Real-Time Decisions: Adjust routing, capacity, and recovery plans dynamically based on live network conditions
- Source & Book Ad Hoc Recovery Shipments: Source and secure recovery capacity in real time, balancing cost and service to protect both network performance and margin — ensuring recovery decisions are deliberate, justified, and aligned with operational priorities
- Monitor & Drive Performance Metrics: Own execution KPIs such as On-Time Departure (OTD), On-Time Arrival (OTA), and service reliability — ensuring issues are addressed in the moment, not after the fact
- Identify Risks Proactively: Anticipate potential failures (capacity, congestion, delays) and take preemptive action to mitigate downstream impact
- Partner Cross-Functionally: Work closely with Planning, Ground Operations, and Network teams to align execution with forecast and network design
- Continuous Improvement: Identify recurring operational issues and partner with leadership to improve processes, tools, and workflows