Locations
United States · New York County, NY, USA · New York, USA · New York, NY, USA · Manhattan, New York, NY, USA · Soho, New York, NY, USA · Soho, New York, NY, USA
industry
Data and Analytics · Design · Information Technology · Internet Services · Software
Size
51-200 employees
Stage
Series B
founded in
2017
Vitally is an all-in-one Customer Success Platform designed to automate and scale customer success strategies, processes, and workflows using real-time customer data. The platform integrates seamlessly with existing tech stacks, providing tools for productivity, visibility, and collaboration, which are essential for B2B companies aiming to enhance customer experiences and drive measurable impact. With over 500 leading B2B Customer Success teams trusting Vitally, the platform has demonstrated significant traction, including a reported 50% reduction in churn and a 30% decrease in time to go live for customers after implementation. Vitally's unique approach combines tech-touch and high-touch models, making it adaptable for various customer success needs.
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