WattsUp's ML-driven Fault Detection-as-a-Service (FDaaS) software platform solves this. We leverage proprietary ML and AI models to detect charger anomalies prior to fault-induced downtime, translate raw data to actionable diagnostics, and use those diagnostics to auto- match the right technician to the job and empower them to be successful on the first visit. This multi-pronged approach to solving downtime protects revenue and reduces operating costs at every step for the site operator.