Volunteer for a startup breaking down tech barriers for social-good organizations! 💻✨

Making Biscuits Collective provides affordable digital services to non-profits and social-impact organizations through volunteer networks and flexible, sliding-scale pricing.

The Challenge: Non-profits and grassroots social-impact organizations face an immense financial barrier when trying to build essential digital infrastructure due to the exorbitant costs of traditional tech agencies. Commercial development, design, and product management services are frequently priced at inflated market rates that exploit resource-strapped teams. This economic gatekeeping forces "do-good" organizations to either compromise on the quality of their technology or divert critical funding away from their core community missions, ultimately widening the digital divide and limiting the real-world scale of social change.

The Solution: Making Biscuits Collective bridges this technological gap by assembling a dedicated network of skilled engineers, developers, designers, and product managers who deliver high-quality digital solutions through volunteerism and sliding-scale models. By matching premium technical expertise with flexible pricing, we ensure that modern digital tools are no longer a luxury reserved exclusively for high-budget corporations. Our collective framework empowers impact-driven organizations to optimize their software, elevate their brand design, and maximize their world-changing potential without facing financial exploitation.

Role (Volunteer, unpaid): Technical Project Manager

Role Description: We're looking for an organised and driven Technical Project Manager to help guide our pro-bono non-profit engineering efforts. Currently, we are working with CultureHouse to build an application for recording urban observation data, and we need someone to own the product roadmap and keep our development team unblocked. Please note that all volunteer roles are Making Biscuits are structured around your availability. This role is for someone who wants to volunteer contributions to a large project over time on their own schedule, who is comfortable scoping their own work and goals, and enjoys collaborating with others.

About the Project

Observe is an urban planning application built in partnership with CultureHouse, a 501(c)(3) non-profit organization dedicated to improving livability in local communities by transforming underutilized spaces into vibrant social infrastructure.

Observe allows CultureHouse volunteers and staff to seamlessly record, edit, and view urban planning data tailored to their specific collection methods and visualizations. While we are currently building this for CultureHouse, our long-term vision is to scale and deploy Observe to multiple non-profits, multiplying its community impact.

About the Role

As our engineering team grows, we need a dedicated Technical Project Manager to own the product timeline so our developers can focus entirely on execution. You will serve as the bridge between our non-profit partners and our software engineers.

This is a highly collaborative, open-ended volunteer role. We do not have a rigid corporate structure; instead, we rely on our TPM to bring order to innovation, helping us prioritize features, manage our issue tracker, and ensure steady momentum.

What You'll Do

• Own and manage the project backlog, ensuring tasks are clearly defined, prioritized, and ready for development.
• Translate high-level urban planning data needs from CultureHouse into actionable technical requirements and user stories.
• Track development progress across our Next.js/TypeScript stack and identify potential bottlenecks before they occur.
• Facilitate asynchronous communication and syncs to keep the engineering team aligned and moving forward.
• Pitch process improvements to help our volunteer team operate more efficiently.

Who We're Looking For

• Someone with proven project management or product management experience, preferably in software development.
• A leader with enough technical literacy to understand frontend web development workflows, even if you do not write the code yourself.
• A highly organized communicator who thrives in an unstructured, innovative environment and can autonomously bring order to chaos.
• Someone passionate about using technology for social good and community building.

Why Join?

• Make an Impact: Your organizational leadership will directly help non-profits improve urban spaces and community livability.
• Build Your Portfolio: This is a chance to lead a live, scaling application and showcase your product management skills to future employers.
• Learn and Grow: Work alongside passionate developers in a low-pressure, supportive environment.
• Join the Collective: Become a lasting part of the Making Biscuits Collective! Beyond this application, you can collaborate with us on future projects on a volunteer basis or step into paid contract roles as opportunities arise.

Time Commitment: Volunteer 4-6 hours per week for 6+ months remotely 💻

If you want to make change happen, apply to volunteer with Making Biscuits Collective now!