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Technical Program Manager (SMI)



IT, Operations
South San Francisco, CA, USA
Posted on Wednesday, March 15, 2023

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

The Structures, Mechanisms and Hardware Integration (SMI) team is a multi-disciplinary team responsible for prototyping, testing, analyzing and designing the latest and greatest hardware at the company. We are a highly integrated group with strong generalist and specialist skill sets, spanning both design and test functions.

As the Technical Program Manager for the SMI team, you will play a critical role helping us develop and manufacture complex and innovative hardware as fast as possible. You will own engineering, testing and manufacturing timelines and leverage your technical understanding of the interdependencies to maximize efficiency. You will be a critical interface between engineering, test, supply chain and Zipline program leadership, and help to align these groups to a common strategy. You will digest the technical and operational concerns and communicate a clear and cohesive message.

What You'll Do

  • Manage hardware roadmaps across programs: balance, drive, and align key features while surfacing gaps and mitigating risks to projects
  • Measure and improve development velocity: own engineering timelines, unblock teams, cross-check plans, and streamline cross-functional dependencies
  • Engage across the development lifecycle: from architecture reviews, through validation, and into volume production
  • Engage across design, test, and manufacturing domains within SMI to drive coherent execution across major projects
  • Translate and integrate company goals into larger SMI execution strategy
  • Bring the right people together to make critical decisions, quickly

What You'll Bring

  • Minimum 2 years of experience as a technical program manager through full cycle product launch(es)
  • Past success in managing technical projects in fields such as mechanical engineering and product design
  • Demonstrated skill in aligning priorities, coordinating timelines, and leading complex scope, resource, and schedule trades
  • Enthusiasm for collaborating in a fast paced, cross-functional environment
  • Clear communication skills and the ability to explain challenges and solutions to fellow engineers and non-engineers alike
  • Must be eligible to work in the US
  • Must be able to work in person at Zipline’s South San Francisco office

What Else You Need to Know

The starting cash range for this role is $130,000 - $165,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!