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Supplier Industrialization Engineer



Software Engineering
South San Francisco, CA, USA
Posted on Thursday, August 24, 2023

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers.
The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.
Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role

Does the prospect of a large challenge - transitioning a company from prototype to volume manufacturing - excite you? Can you cut through the fog of multiple, competing requests to focus on the important and urgent priorities required to accomplish a long-term goal? Are you undeterred by the authority and responsibility that comes with a critical leadership position? If your answers are affirmative, then we’ve been looking for you: Please read on.

This is an in-person/hybrid role, based out of our HQ in South San Francisco.

What You'll Do

In this highly visible role, you will own component development qualification activities at suppliers and interact with Engineering, Supply Chain, Operations teams to scale Zipline’s manufacturing footprint

  • Plan, organize, direct and conduct industrialization related activities within the Design Engineering , Manufacturing, Material Planning, New Product Introduction (NPI) and Supply Chain teams
  • Participate in Supplier Design for Manufacturability (DFM) reviews, guide suppliers in efficient use of poka-yokes, best methods of gauging, and correct tools or assembly equipment to use. Provide feedback to Zipline Design teams to ensure alignment and incorporation of feedback during validation build phases
  • Lead, track and improve Supplier manufacturing process development and launch readiness for design changes, new products and outsourcing initiatives.
  • Lead and implement Supplier improvements in scalability, cost, and quality.
  • Guide Suppliers in developing exceptionally robust processes and procedures to promote seamless and efficient production of high quality electrical components.
  • Facilitate communication and clarification of technical requirements between Suppliers and Zipline’s Design, Internal Quality and Procurement teams. Collaborate with Zipline Design, Internal Quality and Manufacturing/NPI to determine ideal performance specifications and Supplier metrics.
  • Drive improvements utilizing Lean methodologies, Statistical Process Control (SPC), and supplier scorecards.

What You'll Bring

  • You have worked for a minimum of 5 years in a fast paced and high growth environment as a Supplier Quality Engineer, Supplier Development Engineer, or Supplier Industrialization Engineer, Manufacturing Engineer, Process Engineering)
  • You have successfully launched, into volume production, complex electrical components and assemblies using quality planning from prototype through mass production stages.
  • You have actively participated in a product design effort and thus know what it takes to transition from prototype to volume production (if you used any CAD system like Altium, OrCAD, Nx, Catia, Solidworks PCB that is a big plus!).
  • You have worked with an established Quality System and applied it to improve your supply base (applicable standards are AS9100/ISO9001/IATF16949).
  • You have achieved measurable results with implementing Product Quality Planning with part suppliers and contract manufacturers, both domestic and overseas (applicable examples are Advanced Product Quality Planning, Production Part Approval Process, Process Failure Modes and Effects Analysis, SPC)
  • You can thrive in structured and unstructured environments and are not dissuaded at the prospect of making hard decisions about what is important and urgent against a backdrop of limited resources.


  • You have technical expertise in at least one of the following disciplines (mold flow simulation, machining / inspection fixture design, GD&T, metrology (cmm / omm programming and inspection), manufacturing line setup , electro-mechanical assembly testing etc)
  • You have process experience in at least one of the following processes ( injection molding, machining, die casting, painting, 3d printing, welding, stamping, SMT etc)
  • You have visited vendors in different geographies and you know what excellence looks like across a variety of manufacturing processes so that you can effectively assess the best fit for Zipine’s needs
  • You understand the value of methods such as 8D, 5-WHY, Pareto Charts and Fishbone Diagrams because you have achieved measurable results by using them and influencing others to do the same.
  • You have a good understanding of and have successfully implemented gates within a product development process and achieved the intended results.
  • You have strong project management skills with demonstrated ability to drive aggressive timelines with key stakeholders internally and externally.

What Else You Need to Know

This role will require travel of 25-30% of the time to visit Suppliers, and Zipline will work together with you to make sure that this is possible.

The starting cash range for this role is $130,000 - $165,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.
We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!