About Zipline

About You and The Role

This role sits at the heart of Zipline’s Strategic Finance team and plays a leading role in shaping the company’s commercial trajectory. You’ll serve as a core business partner to leaders across GTM, Marketing, Product and Engineering enabling strategic decisions, optimizing monetization, and building the analytical and financial infrastructure for scale.

You’ll support the full spectrum of Zipline’s commercial strategy from foundational revenue channels to emerging products like the Zipline Marketplace, our customer-facing app. This includes pricing, forecasting, partner deal structuring, user and partner economics, and scenario planning across multiple verticals and geographies.

You’ll bring a sharp analytical mindset, cross-functional influence, and an entrepreneurial drive to unlock growth, improve efficiency, and create long-term business value.

This role will be an in-person/hybrid role, based at our HQ in South San Francisco.

What You'll Do

Strategic Planning & Commercial Enablement

• Partner with GTM, Marketing, and Product on the design and execution of Zipline’s commercial strategy across core and emerging revenue channels.
• Lead financial planning, forecasting, and performance tracking across global markets, including monthly reporting and quarterly reviews
• Develop financial frameworks to support customer acquisition & retention, pricing strategy, monetization models, and new product launches.
• Evaluate and support business-critical deals by defining pricing, modeling unit economics, and structuring high-impact commercial agreements.

Power the Growth of Zipline Marketplace

• Build foundational marketplace metrics like CAC, LTV, retention, churn, and order composition.
• Translate user testing and market research into financial insights that guide roadmap prioritization and product-market fit.
• Design and evaluate loyalty programs, promotional campaigns, and pricing experiments including their impact on revenue, gross margin, and user behavior.
• Model new marketplace monetization opportunities such as ad revenue, partner promotions, co-investments, and strategic bundling.

Support Partner Success & Revenue Innovation

• Quantify the ROI and incrementality of partner participation across both B2B and B2C channels.
• Develop and operationalize analytics dashboards that build transparency and trust with merchant partners.
• Collaborate on creative co-branded growth initiatives with strategic partners
• Support cross-functional initiatives like partner billing, incentives, and attribution.

Build Scalable Systems & Operational Forecasts

• Forecast system capacity and delivery volumes across product lines.
• Lead detailed COGS modeling to improve delivery economics and Marketplace cost efficiency.
• Build financial infrastructure to support billing engines, credit systems, refunds, and partner accounting.
• Shape long-term bets such as distribution centers, co-invested deal structures, and AI-powered consumer tools.

What You'll Bring

• 5+ years of experience in strategic finance, investment banking, consulting, or commercial strategy at a high-growth company
• Experience working directly with GTM, product, or revenue teams to drive topline impact and operational efficiency.
• Strong financial modeling and scenario planning skills; comfortable building from scratch and owning full-stack analysis.
• Exceptional communication and storytelling—able to influence cross-functional partners and executive stakeholders.
• Entrepreneurial mindset with a track record of creating clarity and momentum in ambiguous environments.
• A passion for mission-driven work and for shaping how cutting-edge technology reaches real people.

Nice to Have

• Experience in marketplaces, logistics, e-commerce, or food/retail delivery
• Exposure to partner-facing negotiations or B2C pricing models
• Familiarity with financial systems and flow-of-funds design

What Else You Need to Know

The starting cash range for this role is $160,000 - $190,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!