Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About the Role

As the Maintenance Lead, you will own day-to-day aircraft maintenance execution, ensuring high availability and operational readiness of our fleet. You’ll lead a team of technicians and shift leads, optimize work scheduling, manage the return-to-service pipeline, and enforce rigorous shop floor standards.

Your leadership will directly drive aircraft turnaround times, uptime, and technician productivity, enabling Zipline to meet customer commitments at scale. This role requires a hands-on leader with a balance of technical expertise, operational discipline, and people management. You’ll be accountable for aligning staffing to shifting operational demands while delivering on core KPIs around uptime, turnaround, and productivity.

What You’ll Do

• Serve as Maintenance Technician, and Lead
• Leading and developing Maintenance Technicians and Shift Leads
• Delivering aircraft turnaround, uptime, and daily work execution
• Executing maintenance schedules and optimizing shift coverage
• Managing backlog, return-to-service pipeline, and inspections
• Overseeing aircraft receiving and conformity checks
• Enforcing shop floor SOPs, productivity targets, and safety protocols
• Aligning staffing plans with operational needs and site growth
• [Test Only] Ensuring accurate documentation of Test Aircraft Modifications

What You'll Bring

• 5+ years of experience in aviation maintenance, fleet operations, or related technical field leadership
• Proven track record managing maintenance teams in a fast-paced operational environment
• Strong knowledge of aviation maintenance standards, safety regulations, and audit compliance
• Demonstrated ability to manage work pipelines, optimize scheduling, and deliver uptime results
• Experience with backlog management, inspections, and return-to-service workflows
• Strong people leadership skills with a focus on coaching, training, and technician development
• Operational discipline with the ability to manage KPIs, implement SOPs, and enforce accountability
• Flexibility to support shift operations and adapt to a scaling environment

Success Metrics

• Aircraft downtime
• Site uptime and turnaround performance
• Technician productivity, error rate, and training completion
• Shift effectiveness and escalation rate
• Return-to-service times and backlog closure
• Compliance with SOPs and audit readiness
• Technician staffing growth and coverage across shifts

What Else You Need to Know

The starting cash range for this role is $115,00-135,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.