Software Engineer - Marketplace Growth
Zipline
Software Engineering, Sales & Business Development
South San Francisco, CA, USA
About Zipline
Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.
Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.
Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.
We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.
About Zipline
Zipline is transforming the way goods move. Our mission is to build the first instant delivery system that serves all people equally.
Today, Zipline powers autonomous delivery for restaurants, retail, and everyday consumer goods through partnerships with restaurants and retailers, enabling customers to receive what they need in minutes. Zipline also operates national-scale medical delivery networks in countries like Rwanda and Ghana, where our systems provide doctors with access to critical supplies on demand.
By combining robotics, autonomy, and real-world operations, Zipline is building a faster, more accessible logistics system for the future.
About Growth Engineering at Zipline
Growth Engineering sits at the intersection of product, marketing, engineering, analytics, and real-world operations.
Your mission will be to help more consumers discover, adopt, and repeatedly use Zipline delivery.
Some growth happens through software experiences such as onboarding flows, referral systems, promos, lifecycle messaging, attribution systems, and experimentation frameworks. Other growth happens in the physical world through launch events, delivery demos, local activations, and community marketing.
We build the systems and experiments that connect these experiences together into scalable customer acquisition engines.
About the Role
In this role, you will work across product, marketing, analytics, and operations to design and build software systems that help customers discover Zipline, onboard successfully, place their first order, and become repeat users.
Some of the work involves building growth infrastructure into our codebases attribution systems, experimentation tooling, referral systems, promotional campaigns, and lifecycle experiences. Other work involves partnering with marketing and operations teams on building the tools that enable real-world customer acquisition initiatives tied to launch events, local activations, and delivery demos.
This is a highly cross-functional and fast-moving role. The best Growth Product Engineers combine strong engineering fundamentals with customer curiosity, product instinct, and an experimentation mindset.
What You’ll Do
- Develop systems that drive customer acquisition, activation, referral, and retention
- Launch and iterate on growth experiments rapidly
- Optimize onboarding funnels and conversion flows
- Develop attribution systems and experimentation infrastructure
- Build referral, promo, and rewards systems
- Analyze customer behavior and funnel performance
- Improve lifecycle messaging and engagement experiences
- Partner with marketing and operations teams on customer acquisition initiatives
- Support growth campaigns tied to real-world events and local activations
- Collaborate across engineering, product, marketing, analytics, and operations teams
- Leverage modern tools and AI-assisted workflows to accelerate experimentation
What You’ll Bring
- 5+ years of experience building customer-facing software systems
- Strong engineering fundamentals across frontend and backend systems
- Experience improving acquisition, onboarding, activation, or retention metrics
- Comfort working with data, analytics, experimentation, and attribution systems
- Strong product instincts and customer empathy
- An extreme-ownership mindset
- Curiosity about customer behavior and growth dynamics
- A bias toward action, experimentation, and rapid iteration
- Excellent collaboration and communication skills
We are particularly excited about engineers who love building products that grow quickly through a combination of engineering, creativity, experimentation, and customer insight.
