Job description

BetterCharge is redefining how the world handles failed payments. We help merchants recover revenue lost to declined card transactions—intelligently and automatically.

As a UI/UX and Product Designer, you’ll play a key role in shaping the user experience of our platform. From internal tools to client-facing dashboards, you’ll turn complex payment data into clear, actionable design. You’ll collaborate closely with product, data, and engineering to design experiences that drive adoption, trust, and value.

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Job responsibilities

• Design and iterate on BetterCharge’s internal and customer-facing products
• Translate complex workflows into clean, user-friendly interfaces
• Create wireframes, mockups, and high-fidelity prototypes using Figma
• Work cross-functionally with product, engineering, and data teams
• Apply and evolve our design system to ensure consistency across the platform
• Contribute to product ideation and discovery from a user-centered design perspective
• Communicate design rationale clearly and receive feedback openly

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Job requirements

• 3+ years experience in product design, UX/UI, or a related field
• Strong portfolio demonstrating thoughtful UX and polished UI across responsive web applications
• Experience designing complex systems or data-centric tools
• Fluency in Figma and modern design tools
• Understanding of design principles including accessibility, hierarchy, and usability
• Strong communication skills and ability to collaborate in a remote-first environment
• Bonus: experience in fintech, payments, or B2B SaaS

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