GenAI Expert - Customer Engagement
Hackajob
Customer Service
United States
Posted on Mar 31, 2026
hackajob is collaborating with Moody's Corporation to connect them with exceptional professionals for this role.
Skills And Competencies
Skills And Competencies
- A strong understanding of GenAI is essential for effectively leading AI-related sales and integration projects.
- A proven track record in complex sales is necessary to manage and win intricate sales processes and customer engagements.
- Exceptional leadership and mentoring skills are important for guiding teams and driving co-creation initiatives with clients.
- Excellent communication and presentation abilities are needed to develop thought leadership materials and present them internally and externally.
- Minimum of 8 years of experience as a thought leader or industry practitioner in the field of AI/GenAI.
- The ability to travel up to 50% is crucial for engaging with clients and stakeholders across different locations.
- Market engagement/consultancy background is preferred.
- Public speaking experience and/or publications are desired to enhance industry presence and credibility.
- Bachelor’s degree in business, finance, engineering or a related field.
- Master’s degree is preferred.
- Win complex sales through customer workflow integration and drive co-creation initiatives with clients in your territories.
- Manage complex sales processes with the sales team to help clients meet and exceed their transformation, productivity, and efficiency objectives.
- Assist customers in accelerating their digital transformation by leveraging Moody’s state-of-the-art GenAI solutions.
- Develop thought leadership and GenAI-related case studies.
- Support business development, define proofs of concept (POCs), and provide front-line sales teams with the expertise and support they need.
- Demonstrate strong problem-solving skills and an ability to work autonomously in a fast-paced environment.
