hackajob is collaborating with Holland & Barrett to connect them with exceptional professionals for this role.

Senior Digital Analyst

Location & working arrangement

We offer hybrid working, with occasional presence at one of our Holland & Barrett offices in

London or Nuneaton for team collaboration, key meetings and events (typically once per

quarter).

Intro

We’re looking for a Senior Digital Analyst to help shape how we use data to improve our

digital experiences at Holland & Barrett.

You’ll work across key customer journeys, products and initiatives — turning data into

clear insights that drive better decisions. From understanding customer behaviour to

supporting experimentation, your work will help us create more meaningful, effective

experiences for every body.

What you’ll be doing

Lead analytics across key digital journeys, products and initiatives

Partner with Product, UX, Marketing and Digital Trading teams to shape data-led

decisions

Analyse customer behaviour, conversion and engagement using advanced SQL

Build dashboards that bring clarity to performance, trends and opportunities

Support experimentation, including A/B test design and analysis

Lead deep-dive investigations to uncover insights and drive improvements

Ensure consistency and quality in metrics, definitions and reporting

Collaborate with BI, Data Engineering and analytics teams to deliver end-to-end

solutions

Mentor and support other analysts, helping grow team capability

What you’ll bring

Strong experience in digital or product analytics, ideally within ecommerce or

customer-facing platforms

Advanced SQL skills and confidence working with large, complex datasets

Deep understanding of digital metrics, customer journeys and experimentation

Ability to partner with senior stakeholders and translate business needs into insight

Experience owning analysis from problem definition through to recommendation

Clear and confident communication, making data accessible to different audiences

A collaborative mindset, with experience working across cross-functional teams

Experience Supporting Or Mentoring Others

A degree in a quantitative field or equivalent experience

Benefits

33 days holiday (including bank holidays), plus holiday purchase scheme

Private medical insurance - single cover

24/7 Virtual GP access and annual at-home health testing kit

Employee Assistance Programme and Mental Health First Aiders

Workplace pension with 5% employer contribution

Life assurance (2x salary)

Annual bonus (subject to company and individual performance) up to 10%

£50 colleague product allowance (after 6 months’ service)

25% colleague discount plus free delivery on online orders

Access to cashback and retailer discounts

Free Wellhub membership with access to gyms, studios and wellbeing apps

Cycle to Work scheme

Call to action

If you're excited by using data to shape meaningful digital experiences — and want to make

a real impact at scale — we’d love to hear from you.

Apply today and help us build better journeys for every body.

About Holland & Barrett

For over 150 years, we’ve been trusted to support people on their wellness journeys. Today,

we’re one of Europe’s leading health and wellness retailers, combining expert advice, high-

quality products and digital innovation to help people live healthier, happier lives.

We’re on a mission to become the world’s most trusted wellness partner — supporting over

100 million people globally.

Inclusion & accessibility statement

We’re committed to creating a workplace where everyone feels they belong. We welcome

applications from people of all backgrounds, experiences and perspectives.

If you need any adjustments or support during the recruitment process, please let us know

— we’re here to help you show up as your best self.