Founders' Office - AI Solutions Engineer

Office Location: Indiranagar, Bangalore

About Unifize

Unifize is an enterprise-grade AI-first operating system built for regulated operations, quality, and product development.

We unify the essential functions that power regulated manufacturing — Quality (QMS), R&D, Manufacturing, and Maintenance (CMMS) — into a single collaborative platform.

At Unifize, we don’t just build apps; we configure intelligent experiences that help teams collaborate faster, operate with compliance, and accelerate innovation.

Qualifications:

• Software and AI enthusiast. We should see proof of this!
• You are a systems thinker.
• You are fluent in English.
• Basic coding skills are a plus. You will not write code, however, you will be working with engineers, databases, and no-code tools.
• Implementation of an ERP, CRM, QMS, CMMS, PLM (or other enterprise software) is a plus.
• Experience in quality management, manufacturing is a plus.
• Fancy college degrees don’t impress us.

More about you:

• Committed to getting things done on time. (Read “Grit” by Angela Duckworth)
• Ambitious. Wants to grow in a startup. Wants to self-improve continuously.
• Be able to work on a flexible schedule.
• Passion, enthusiasm, humour.
• Ability to dive into details to solve problems and offer solutions.
• Love to read and learn more everyday.
• Have opinions and be able to convince others. Also be able to listen to others and be able to question those opinions.

Job Responsibilities:

• Unifize has built an incredibly flexible no-code platform that can be customized infinitely. Our customers need standardized configurations of the application for every use case we sell. And we add new use cases every month. This includes building workflows, automation scripts, AI agents, PDFs, dashboards, and help docs.
• You will configure the Unifize application using the help of supervisor guidance, research, AI suggestions, competitor benchmarking, customer feedback, and our own best-in-class implementations (We will teach you how. You should enjoy learning.)
• Build PDF templates as per the customer's requirement (We will teach you how)
• Create automation specifications and coordinate with engineers to get it done (We will teach you how)
• Troubleshooting non-technical issues raised by the team.
• Reporting software defects and following up with the engineering team
• Resolving customers’ questions
• Undertake ad-hoc tasks or projects as required
• Stay updated with product features and new releases
• Attend occasional customer meetings online at night and take copious notes and create tasks for next steps. These might be implementation meetings but mostly sales demos.

Growth Path:

• Unifize will require product managers to refine and own end-to-end responsibility for the best solutions
• A great solutions engineer will have a few growth paths available

Interview tips: We will ask you these questions!

1. Research everything about Unifize.
2. Understand the role. What makes it hard? What makes it fun? How will you contribute to the organization within the first 30 days, 60 days, 90 days?
3. What improvements can you suggest for us? If you have no opinions, we don’t need you.
4. When you get an assignment, if it's too hard for you, please give up and go home. It only gets harder later.

Hours & Compensation:

• Shift: Regular daytime 9-6 or 10-7… with occasional late nights, especially to do customer calls (our customers are in the US)
• You are expected to complete the tasks allotted to you - working hours are less important
• INR 16 Lakh to 24 Lakh (CTC) based on experience and capability. This might stretch to 30 Lakh for exceptional candidates.