SMEs Account Officer (Field Customer Acquisition)

Full job description

SME Account Officer (Field SME Customer Acquisition)

Location: Lagos, Nigeria
Employment Type: Full-time
Experience: 4+ years

About Veend

Veend is a leading fintech company transforming access to credit and financial services for businesses across Nigeria. We leverage technology to help SMEs access financing, manage cash flow, and grow their businesses. As we expand, we are looking for an experienced and results-driven SME Account Officer to drive customer acquisition and build lasting relationships with small and medium-sized businesses.

Role Overview

We are seeking a high-performing sales professional with at least 4 years of experience in SME banking, fintech, lending, or financial services. The ideal candidate has a proven track record of acquiring SME customers, originating quality business opportunities, and consistently achieving sales targets.

This role is ideal for someone who enjoys meeting business owners, identifying financing opportunities, and helping SMEs access solutions that support their growth.

Key Responsibilities

• Acquire and onboard new SME customers through field sales, referrals, networking, and strategic partnerships.
• Build and maintain a strong pipeline of qualified SME prospects.
• Identify customers' financing and business needs and recommend appropriate financial solutions.
• Develop and manage long-term relationships with business owners and key decision-makers.
• Meet and exceed monthly customer acquisition and revenue targets.
• Conduct business visits and market mapping to identify new acquisition opportunities.
• Ensure accurate customer documentation and compliance with KYC requirements.
• Collaborate with the credit and operations teams to facilitate seamless customer onboarding and loan processing.
• Monitor portfolio quality and support customer retention initiatives.
• Prepare periodic sales activity and pipeline reports.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, Marketing, or a related field.
• Minimum of 4 years of proven experience in SME customer acquisition, business banking, fintech, lending, or financial services.
• Demonstrated success in consistently achieving acquisition and sales targets.
• Strong understanding of SME financing, lending products, and business banking.
• Existing network within the SME ecosystem is highly desirable.
• Excellent communication, negotiation, and relationship management skills.
• Strong business development and prospecting abilities.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office and CRM tools.

Preferred Background

Candidates with experience in any of the following will have an advantage:

• Commercial Banking
• SME Banking
• Microfinance Banks
• Fintech
• Lending Institutions
• Digital Financial Services

What We Offer

• Competitive salary and performance-based incentives.
• Opportunity to work with a fast-growing fintech company.
• Career growth and professional development.
• Collaborative and high-performance work environment.

How to Apply

If you have a strong track record of acquiring SME customers and are passionate about helping businesses grow, we'd love to hear from you.

Kindly apply with your updated CV. Only shortlisted candidates will be contacted.

Pay: ₦175,500.00 - ₦342,225.00 per month

Experience:

• SME Banking: 4 years (Required)
• Lending Institutions: 3 years (Required)
• Commercial Banking: 1 year (Required)

Work Location: In person