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Business Development & Customer Success Specialist



Customer Service, Sales & Business Development
Posted on Monday, August 14, 2023

at WingXpand
Location: St. Louis, MO Preferred | Hybrid | Virtual
Type: Full Time

About WingXpand

WingXpand is expanding what’s possible with drones with our 7ft aerial intelligence aircraft that expands from a backpack to help farmers grow more yield, public safety crews respond to disasters faster, and keep soldiers safe.

We’re a rapidly growing, Techstars backed, startup that is creating the future of aerial intelligence, anywhere, at any time. We want you to play a key role in our journey!

Position Description

We are actively seeking a Business Development / Customer Success Specialist with a knack for forging strong customer relationships, especially within government sectors. If you have a proven track record in proposal writing, trade show participation, and meticulous customer follow-ups, we'd like to meet you. Your role will be instrumental in supporting our existing and future customers.

Key Responsibilities:

  • Proposal Development: Craft compelling proposals tailored to our prospective clients, ensuring alignment with their needs and our offerings.

  • Government Liaisons: Build and maintain robust relationships with government customers, understanding their unique requirements and ensuring our solutions are in sync.

  • Trade Show Participation: Represent WingXpand at trade shows, showcasing our innovations and engaging potential customers in defense and enterprise markets.

  • Customer Follow-ups: Engage with existing and potential clients, ensuring they are updated on our latest developments and addressing any queries or concerns.

  • Flight Test Demonstrations: Support and coordinate flight test demo activities, ensuring smooth operations and positive customer engagement.


  • 3+ years of experience in business development or a related role.

  • Proven ability in proposal writing, especially for government customers.

  • Experience engaging with government clients and understanding their specific requirements.

  • Strong track record in trade show participation and management.

  • Ability to manage customer follow-ups diligently and effectively.

  • Experience supporting flight test demo activities is a plus.

  • Exceptional communication and interpersonal skills.

  • Prior background in UAVs/drones and U.S. DoD is preferred.

What Else You Need to Know

We offer a competitive package based on level of experience, including Health, Vision, Dental Insurance, Unlimited PTO, the possibility of WingXpand stock options and advancement opportunities.

To conform to U.S. Government aerospace technology export regulations, applicant must be a U.S. Person (U.S. Citizen or a Permanent Resident/Green Card Holder)

If you are a self-motivated, results-driven individual with a passion for innovation and technology, we want to hear from you! Apply today and join us on the journey of expanding what’s possible with aerial intelligence for those that keep our world running!

Please apply with your resume and / or CV explaining why you are the perfect candidate for this role.